Terms and Conditions

Financial Coaching

  • Since these are educational services, you agree and understand that no refunds will be issued.
  • Follow up sessions require a recurring fee and will be charged on the same date each month.
  • Follow up sessions are not mandatory, you may cancel at any time.
  • Consulting, coaching, and monitoring services are conducted by personal meetings, webinars, video conferencing, telephone, email, or by any other form of communication during normal business hours.

Credit Education

  • Document preparation and credit education.  First, we will evaluate your current credit reports as listed with applicable credit reporting agencies.
  • Next, we will work with you to identify inaccurate, erroneous, false, or obsolete information.
  • Finally, you will choose which items you would like to dispute. Finally, we will advise you on steps to be taken to dispute any inaccurate, erroneous, false or obsolete information contained on your credit reports.
  • Consulting, coaching, and monitoring services are conducted by personal meetings, webinars, video conferencing, telephone, email, or by any other form of communication during normal business hours.

Fees

In return, for the services above, you agree to pay fees as outlined in your client agreement. You have the right to cancel the agreement for any reason within 5 days from the date you signed it. Just send written notice as outlined in our cancellation policy below.

It is understood that we offer financial and credit information. We make every effort to ensure the accuracy of the information and to clearly explain your options. However, we do not provide legal advice (i.e.; the application of the law to your individual circumstances). For legal advice, please consult an attorney.

Credit Education Cancellation & Refund Policy

Initial Contract

You may cancel the initial contract. Cancel without penalty or obligation at any time before midnight of the 5th day which begins after the date the contract is signed by you. To cancel the initial contract send an email to info@yourfinancialfix.com with the subject line: “Cancel Contract”. Cancellation will be honored and processed immediately and no future fees will be charged.

Recurring Fee

There are no binding contracts. All cancellation requests must be emailed to info@yourfinancialfix.com with the subject line: “Cancel Contract”. Cancellation will be honored and processed immediately.  To avoid a fee pursuant to the contract, cancellation requests must be made at least 5 days before payment is due. If cancellation is requested at least 5 days before fee is due, but a fee is still processed, a refund will be issued. Please allow 5-7 business days for refunds.

Refund Policy

You will be refunded for any Credit recurring fees upon the sixty (60) day enrollment period if not satisfied with the services for any reason. However, the initial audit and document preparation fee is only refundable according to our cancellation policy above.